Our story

Try not to become a man of success, but rather try to become a man of value.

Albert Einstien

Einstein Support was founded in September of 2015. To be in the best position to support our customers, we are strategically headquartered in Europe to be able to address all time zones. Our main office is located in Ukraine which has access to a large talent pool and a world-class technical infrastructure. All of our agents speak 3 languages or more and 80% of our team has a higher education.

Running a successful e-commerce store can be a daunting task. You have to keep an eye on all aspects of your business: from product research and business analysis to FB ads and customer support. At a certain point, the amount of work required to maintain operation and management of your business reaches a climax and that's the moment when you start thinking about delegating certain duties to outsourcing experts.

While some responsibilities may be too sensitive to trust them to outside agents, you can surely outsource some of the routine tasks to someone who is also having vast experience in e-commerce and knows the cons of your business model…someone with a desire to treat your customers as well as you do...someone who can be completely relied on...someone like Einstein Support. Our support representatives know everything about Shopify & WooCommerce platforms, Oberlo & Dropfiied fulfillment software, product research  & product description creation,  dispute resolution practices and more! Our agents are quick to think on their feet and offer answers to even the toughest questions. And we are available 24/7.

We at Einstein Support has the resources to help you manage a wide array of tasks for your e-commerce store and rock your business!

 

Let's make your customers happy together!